Purflo Delivery
At purflo we like to ensure that our customers and their little one/s receive the best service possible. This is something we take very seriously and is an area in which we pride ourselves. To enable us to best look after your needs please read through our order & delivery polices below.
Please note that all orders received before 12:00pm on a working day (Mon-Fri excluding bank holidays) Will be dispatched on the same day.
EU and International deliveries are temporarily suspended, we apologise for any inconvenience caused.
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United Kingdom
Free Next Working Day Delivery
All orders over £75 qualify for free next working day delivery. This is currently only avaliable in Mainland UK.
*Working Days Only
Cost: Free
Orders Over: £75
Delivered: Next Working Day.
Cut off time: 12:00pm*
Free Standard Delivery
All orders under £75 qualify for free standard delivery.
Upgrade your “under £75” order to next working day, cost £7.50.
Cost: Free
Orders below: £75
Delivered: Within 3-5 working days
Northern Ireland
Delivery to Northern Ireland is based on the weight we have to ship. The table below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
NI Delivery Small Orders
On all order to Northern Ireland with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£4.95
Delivered: Within 2-3 working days
NI Standard Medium Orders
On all order to Northern Ireland with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby,Breathable Nest Maxi & Purflo Breathable Cot Mattress
Cost: £15.60
Delivered: Within 2-3 working days (From Dispatch)
NI Standard Large Orders
On all order to Northern Ireland with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £29.50
Delivered: Within 2-3 working days
Scottish Highlands
Delivery to Scottish Highlands is based on the weight we have to ship. The able below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
Scottish Highlands Delivery Small Orders
On all order to Scottish Highlands with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£4.95
Delivered: Within 2-3 working days
Scottish Highlands Standard Medium Orders
On all order to Scottish Highlands with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby, Breathable Nest Maxi, PurAir Breathable Crib & Purflo Breathable Cot Mattress
Cost: £16.50
Delivered: Within 2-3 working days
Scottish Highlands Standard Large Orders
On all order to Scottish Highlands with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £25.00
Delivered: Within 2-3 working days
Scottish Islands
Delivery to Scottish Islands is based on the weight we have to ship. The able below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
Scottish Islands Delivery Small Orders
On all order to Scottish Islands with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£4.95
Delivered: Within 4 working days
Scottish Islands Standard Medium Orders
On all order to Scottish Islands with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby, Breathable Nest Maxi & Purflo Breathable Cot Mattress
Cost: £26.50
Delivered: Within 4 working days
Scottish Islands Standard Large Orders
On all order to Scottish Islands with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £34.75
Delivered: Within 4 working days
Isle of Man
Delivery to Isle of Man is based on the weight we have to ship. The able below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
Isle of Man Delivery Small Orders
On all order to Isle of Man with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£13.60
Delivered: Within 2-4 working days
Isle of Man Standard Medium Orders
On all order to Isle of Man with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby, Breathable Nest Maxi & Purflo Breathable Cot Mattress
Cost: £22.65
Delivered: Within 3-4 working days
Isle of Man Standard Large Orders
On all order to Isle of Man with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £35.20
Delivered: Within 3-4 working days
Isle of Wight
Delivery to Isle of Wight is based on the weight we have to ship. The able below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
Isle of Wight Delivery Small Orders
On all order to Isle of Wight with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£13.60
Delivered: Within 2-4 working days
Isle of Wight Standard Medium Orders
On all order to Isle of Wight with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby, Breathable Nest Maxi & Purflo Breathable Cot Mattress
Cost: £26.50
Delivered: Within 3-4 working days
Isle of Wight Standard Large Orders
On all order to Isle of Wight with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £40.00
Delivered: Within 3-4 working days
Channel Islands
Delivery to Channel Islands is based on the weight we have to ship. The able below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
Channel Islands Delivery Small Orders
On all order to Channel Islands with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£13.60
Delivered: Within 2-4 working days
Channel Islands Standard Medium Orders
On all order to Channel Islands with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby, Breathable Nest Maxi & Purflo Breathable Cot Mattress
Cost: £22.65
Delivered: Within 3-4 working days
Channel Islands Standard Large Orders
On all order to Channel Islands with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £37.00
Delivered: Within 3-4 working days
Scilly Isles
Delivery to Scilly Isles is based on the weight we have to ship. The able below explains the different rates we offer depending on the weight of your order in total.
Please note all weight are in Kilograms.
Scilly Isles Delivery Small Orders
On all order to Scilly Isles with the total order weight being between 0 and 1 kg.
Products: Cot Bumpers, Baby Sleeping Bags, Swaddle to Sleep Bags, Muslins, Baby Comforters, Sleep Training Clock, Starlight Room Thermometer & Portable Night Light
Cost:£13.60
Delivered: Within 2-4 working days
Scilly Isles Standard Medium Orders
On all order to Scilly Isles with the total order weight being between 1 and 20 kg.
Products: Sleep Tight Baby, Breathable Nest Maxi & Purflo Breathable Cot Mattress
Cost: £22.60
Delivered: Within 3-4 working days (From Dispatch)
Scilly Isles Standard Large Orders
On all order to Scilly Isles with the total order weight being between 21 and 40 kg.
Products: Bulk Orders.
Cost: £37.50
Delivered: Within 3-4 working days
Europe
Please note: You will not have to pay any import duties or taxes. Purflo will cover these costs on your behalf.
Please note that EU and International deliveries are temporarily suspended, we apologise for any inconvenience caused.
We are currently shipping to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
European Orders
All orders to Europe are charged at a flat rate. Please check if your county is in the list above.
Cost:£16.50
Delivered: Estimated 2-5 working days
Purflo Delivery FAQs
Please make sure you enter your contact email address in correctly as this well be used to send you an order confirmation email. You will then receive an email once your order has been dispatched and the tracking number has been generated.
We use two couriers depending on the size of the delivery; Royal Mail and DPD. If you miss a Royal Mail delivery, they will take the parcel back to your local sorting office and leave a card with information on how to collect it.
For DPD deliveries, you will receive a text and/or email alert before delivery with the option to change delivery day if the one provided isn’t suitable. If delivery is stilled missed, DPD will leave a note and attempt to redeliver the following working day. You can advise a safe place to store your delivery or choose an alternative day.
Products are put up for pre-order when they are new and about to launch or we are currently out of stock. When you place a pre-order you will receive an immediate confirmation email and will be charged for your order. Once we receive stock, we will ship them to our pre-order customers immediately and you will get a notification that your order has been dispatched.
If your order was placed directly with us at www.purflo.com, please take clear photos of the damage and email them to hello@purflo.com along with your order number. Our customer services team will then be in contact to arrange a replacement or refund.
If your order was placed with another retailer, please contact them directly about the damage and they will be able to advise you further.
Next working day deliveries will be made on week days only. Orders placed by 11am will be dispatched from our warehouse on the same day and will be delivered on the next working day. Orders placed after this time will be dispatched on the next working day.
We try to ship to as many countries as possible through our website. However, some specific addresses and countries require a specialist quote from our couriers. If you wish to have Purflo products shipped to you in a different country than listed above, please email hello@purflo.com with the items you’d wish to order and the address they would be delivered to. We will then liaise with our couriers and get back to you with a shipping quote.
Orders can be cancelled for a full refund within 14 days. If the order has not yet been dispatched from our warehouse we will stop the dispatch. If the order has already left our warehouse you will be required to pay for its redelivery back to us. Any stock returned to our warehouse will be inspected upon it’s arrival and will only be refunded if it is in a new, unused condition and still in it’s original packaging.